How remote interior design works, told by real customers

Online interior design may feel like an abnormal process to many of you, but with nearly everything from shopping to studying being accessible online, why not interior design too?!

Do you feel a little on edge about working with a remote interior designer? Well, continue reading while we explain how our expert designers can transform your home from the comfort of your sofa!

Who we are and what we do

Image Credit:  My Bespoke Room

It was important to make the customer experience easy, affordable, accessible and efficient, and in turn, help the designers be more productive with their time. Despite taking the archaic industry of interiors online, we wanted to make sure that the process remained personal and friendly, so we made sure we hired our talented designers, not only for their talent, but for their loveliness too. 

Our design process is intuitive and collaborative; the online work desk is a place where the designer and customer can work together, sharing inspiration and ideas, to create the perfect space for the client that is both beautiful and functional. 

"Sarah at My Bespoke Room is absolutely brilliant! Her taste is excellent. She considers the space and budget and what’s already there rather than just what she likes.

Her choices are always spot on. I had complete confidence buying her recommendations. The whole online platform is also great and Remy the personal shopper is very efficient and it saves hours of time having that service" - Lorna 

Want to learn more about our online interior design service? Visit our how it works page by clicking the button below. 

Once you have submitted your online brief, it only takes 4 simple steps to receive your bespoke room design: 

Image Credit: My Bespoke Room

1. Brief encounter

Our easy 10 minute online brief is cunningly designed to tell us what we need to know about you and your space.

With the brief under your belt, you then upload photos of your room, a floor plan and any inspiration ideas that you have seen and loved.

Once done, it lets us accurately match you with a designer who's perfect for your look, budget and lifestyle.

"We had a great experience with My Bespoke Room. Our initial contact was positive and Jessica was very helpful and answered all our questions.

Hira was our interior designer. She was excellent from start to the end of the process. She produced us a lovely design with many options and chose some lovely furniture at various price points (really helpful).

She was at all times responsive and helpful and worked really quickly for us! We can’t wait to start buying for the great shopping list she put together. Thanks so much for a great experience!" - Sinead & Niall

Want to discuss your design ideas with an expert? Book a free call with one of our professionals today:

2. Share ideas & collaborate

Image Credit: My Bespoke Room

We kick things off with a 30 minute call from your personal designer who digs a little deeper into what you want to achieve, nailing those details.

For instance, you know that oh-so comfy chair you can’t part with? Tell us about it and we’ll make it work for you.

Our online chat is perfect to share ideas and communicate with your designer.

"Lucy really listened to what we wanted and was able to come up with a layout and final design that suits our family and the way we want to live.

The service was great value for money and I am looking forward to using the shopping service to purchase all of the lovely items she suggested.

I would recommend My Bespoke Room to anyone looking for inspiration and ideas for updating their home. Thank you!" - Julia

Once ideas and suggestions have been shared, your designer pulls together a design direction for you to approve, to make sure you are on the same page before moving forward with the design.

This ensures there are no funny surprises at the final room design reveal! 

3. Visualise your room

Image Credit:  My Bespoke Room

As we said, before we start sourcing any products we agree on the design direction and room layout with you first. Your final room design comes complete with your very own personalised interactive shopping list. Think Pinterest but better! It’s a place where you can see how all your items look together and play around with different options and alternatives. And there's more, we also throw in styling tips and recommendations to help you create the final look. Any questions? You've got two weeks post-design time to contact your designer.

"I started out by doing a design for one room. I really liked my designer Olivia. When they first told me they had the exact designer to match my tastes, I didn't really believe that at first. After a short time working with her, I decided to have the the five bedrooms designed, the double reception, the hallways and the kitchen diner too.

We made a lot of bold choices I definitely wouldn't have made on my own that really make the whole house look professionally designed. I also didn't think I would like much of the furniture, rugs and other accessories that were suggested to me, but in the end, I purchased a lot of them.

Really the best part of the service is how the designer puts it all together graphically so you can visualise better and then you work together to get it right, just as you would with any design service at any price point.

All in all, the whole experience greatly exceeded my expectations and I definitely recommend it. At the price you pay, you have really nothing to lose." - Anonymous 

4. Shop, save smile 

Image Credit:  My Bespoke Room

With our totally free and uber-convenient shopping service, you can shop your room design from multiple retailers, all in just one click!

Our trusty team place the orders with each retailer, saving you the hassle. They keep you in the loop throughout, and you can also check in on your own dedicated account page.

We match retailer pricing and in some cases can build in exclusive discounts so you can be sure of more bang for your buck!

And just in case you’re wondering, we’re also on hand to help with any problems or returns. 

"Lois Skelding at My Bespoke Room designed three rooms for my new flat and I can highly recommend her. It was a real pleasure to work with her.

She spent alot of time understanding what I liked and didn't like which wasn't easy to pin point in the beginning. Her response time and turnaround time was very quick and she was very accommodating with my schedule.

The bedroom she designed for me was on point, its very me! She was able to source extra items and extra options after I received the designs. Lois is a very talented designer and I'm grateful for all her work!

The personal shopping team, Remy and Victoria were amazing. They helped put in my orders and track every single item, helping to call retailers to check on items and finding out delivery times etc. They made the process so easy and were super helpful. Since I am time poor this helped me immensely!" - Cynthia 

Heard enough and ready to start your own exciting My Bespoke Room journey? Just click the button below to start the online brief.

Interested in who powers My Bespoke Room? Coming right up...

The MBR family

We have a hardworking and dedicated team pushing My Bespoke Room forward from our head office in sunny Bournemouth (at the moment we are all at home)! Growing the business that started from Laura & Diana's kitchen tables is super exciting and rewarding, our very first designers are still with us today and have developed and grown with the company.

"I have received the absolute highest level of service from the entire team at My Bespoke Room and cannot praise them enough.

Sarah who did my designs listened and translated every detail into the perfect bedroom. Exactly what I had in mind. Sarah was extremely patient and helpful offering various options and explaining all the steps to me.

The process was really simple from beginning to end with regular contact from Sarah to answer any questions or suggestions I had at any stage.

The personal shopping service is a brilliant idea to simplify everything I need for my room. Thank you all.

I have and will continue to recommend this service to anyone who is renovating or doing a redesign. I will be sure to send pics of the finished room!" - Kay

Image Credit: My Bespoke Room

In 2017 Lucy, our Head of Interior Design, joined the MBR team. It was a big role to fill and she has been instrumental in establishing design standards, training and growing the design team. Laura & Diana firmly believe you need to hire excellent people who are, and can be, better than you. That's what makes a truly successful team. 

"We have used MBR on a number of projects and they have been simply outstanding.

Sarah, our designer, nailed our designs every single time, understanding what we wanted to achieve and helping us get there - nothing was too much trouble. The results are way beyond what we could achieve on our own.

The shopping team is also marvellous- they are efficient and kept us appraised of delivery dates etc. They are also very responsive to our requests to get updates from retailers.

In short, we are thrilled with the MBR experience and have recommended them to several friends. We will also be using them to redesign the last two rooms in our house (they have already done the rest!)." - Amy 

A community of designers 

Image Credit:  My Bespoke Room

We’ve sifted, sieved and sorted through the country's best interior design talent to assemble our award-winning design team. 

Our designers are not only picked for their qualifications, skill and experience, but for their loveliness. It’s important that you get a friendly voice and a listening ear. What drives them all is a burning passion to transform houses into beautiful homes, with you in mind. 

Our strong designer community is so powerful and many are now friends for life.